At Conzalta we believe that clients come before any technology, solution or approach. We focus on what you need to achieve goals and focus our solutions and recommendations on what makes sense for you and your business. Our job is to understand what makes your business tick and recommend the appropriate path to success. Below you will see a list an summary of our solutions and offerings. If you want more information, please contact us and we will be happy to discuss how we can best serve you.
Cloud Consulting
We help you define and optimize your cloud strategy to drive sales, increase productivity, and ensure client satisfaction.
Training
So you got Salesforce CRM, now what? We can help you with training your staff on site or virtually. We tailor a curriculum according to roles and expertise to help you take full advantage of Salesforce CRM.
Social Enteprise
It’s a new era of connectivity, mobility and social interactions. Success is measured by clicks, “likes” and comments and we are consuming information through the various social channels. As consumers have changed, so must enterprises. Today you can connect, sell and build relationships in a whole new way. We help transform your organization by implementing Salesforce.com’s Social Enterprise tools.
Sales and Marketing
Sales and Marketing are the engine that drives your business, attracting and retaining customers so that your company can thrive. We help you design and implement solutions that will attract and retain customers through smart strategies and solid tools that allow you to focus on what you do best.
Customer Service
Today’s customers are more knowledgeable and have more access to information than ever before. They can quickly make positive or negative comments through social media and have great impact on a corporation’s image. Providing world class customer service and support is key in today’s business environment, being able to anticipate and react quickly and nimbly.
Data Solutions
Good business data used to be hard to find. Today, Data.com brings it straight to you: millions of high-quality business contacts, in-depth company profiles, and social insights all in one place and in the Cloud.
Project Management
We take a unique approach to Project Management. While we adhere to a strict discipline in managing projects and execution, we work with our clients to provide flexibility and adaptability throughout the process. Whether using a traditional waterfall method, or the Agile method, we ensure that our projects are always delivered with quality, on time and within budget.
Our services include
- Discovery, mapping and modeling of sales or support business processes
- Early prototyping of new processes in salesforce.com
- ROI/TCO analysis in the discovery and project phases
- Customization of salesforce.com to enable best practice sales, marketing or support processes
- Migration to salesforce.com from legacy on-premise systems and integration with other core systems
- IT and business user training and change management
Partner Management
If you have an indirect sales channel or partner with different companies for sales, marketing or other functions, you need a strong channel engagement strategy. For such companies the channel is a critical component to success. You want to build a solid channel, and keep it engaged. Our team can help you do this by devising channel engagement strategy that leverages the Cloud.
Small Business Solutions
We are experts in implementing effective solutions for small businesses, making them more agile and capable of controlling their sales, customers and processes.